LAST UPDATED JANUARY 12th, 2026

These Terms and Conditions apply to all digital services, SaaS platforms, and SMS communications provided by Stone Systems. Your use of our services or software constitutes acceptance of these terms.

Refund and Dispute Policy

30-Day Money-Back Guarantee We offer a full refund of your most recent monthly service or subscription fee if requested within 30 days of the charge. If you are unsatisfied with our digital services or SaaS platform, contact us for a full refund of that billing cycle.

Exclusions

Fees paid to third parties—including but not limited to SMS/Email carrier fees (LC Networking), domain registrations, or advertising spend—are non-refundable as these are external costs.

Dispute Resolution

In the event of a billing issue, you agree to contact [email protected] to seek an informal resolution before initiating a bank chargeback. Any legal disputes will be governed by the laws of the State of Missouri and settled in the courts of Cass County.

Messaging Consent

Messages sent by Stone Systems may include alerts, reminders, promotional offers, updates, and other relevant communications. The frequency of these messages will depend on your interaction with our services and your preferences.

Data Rates and Charges

Standard message and data rates may apply to any messages you send or receive as part of our service. This could affect your bill and depends on the terms set by your mobile carrier.

Opt-Out Instructions

To discontinue receiving messages from Stone Systems, you can reply "STOP" to any of our messages at any time. This will unsubscribe you from our SMS communications.

Privacy Policy

Our Privacy Policy outlines how we collect, use, and protect your data in relation to our A2P 10DLC messaging service. It can be found on our website.

Message Delivery

Stone Systems does not guarantee that messages will be delivered without delays or failures. Such issues can occur due to factors outside our control, such as network problems or device compatibility.

User Obligations

When using our messaging service, you agree to abide by all applicable laws and regulations. You must not use this service to send messages that are offensive, illegal, or intended to harass or harm others.

Compliance with Laws

You acknowledge that the messaging service must be used in compliance with all relevant laws, including those relating to privacy, telecommunications, and commercial communications.

Changes to Terms and Conditions

Stone Systems reserves the right to change these Terms and Conditions at any time. Changes will be communicated through our website or direct communications where feasible.

Contact Information

For any queries or concerns regarding these Terms and Conditions, please contact Stone Systems at [email protected]

117 S Lexington St

Harrisonville, MO